How to manage your Recast for Business account

Edit Publisher Data

• If you are the Owner of a Vendor account, you are able to view and edit the Vendor Account information i.e. company name, VAT details, registered address.

• The option to edit this information is available by going to:
  
  • Settings
  • Vendor Details

Creating a new Brand Account

If you would like to create a new Publisher account, click here, sign up and create your new Vendor account and Brand.

Terms and Conditions

• Vendors will be asked to accept Recast’s terms and conditions during the onboarding process in Recast Publish. Where a Vendor has not agreed to the terms and conditions they won’t be able to set their channel live and will be prompted to agree before continuing

• The terms and conditions can be accepted during either the Vendor or Channel set-up process but must be accepted prior to making your content live.

Admins List

• Visit the ‘Brand Admins’ to:
  a. View all Brand Admins
  b. Add new Brand Admins
  c. Remove Brand Admins

• On the list of Brand Admins, you will find all users with Admin access to your brand.

Add New Brand Admin

• You can add a new Brand Admin once they have become a Recast User
• Insert the ‘Username’ of the Recast User who you want to become your Brand Admin
• The entire ‘Username’ is required – it is not possible to search for an email account
• Once you have inserted the ‘Username’ click on the ‘Add new admin’ button
• The User will be added as a Channel Admin
• If the incorrect ‘Username’ is inserted, you will see an error notification

TIP: A ‘Username’ can be found in Recast in the ‘account details' section of https://account.recast.tv/. If you do not know the correct ‘username’, please contact partnersupport@recast.tv

Remove a Channel Admin

• You can remove a Brand Admin using the ‘Remove’ button
• When you click ‘Remove’ you will have to confirm the Brand Admin’s removal
• a. By confirming, the Admin will be removed and will no longer have Admin access to the Brand.
• b. By cancelling, the Admin’s access to Brand management will remain in place
• Owners cannot remove their own details from the Brand Admin list. If you wish to do so, please get in touch with your Recast point of contact.

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